The Household Chronicle

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Business & Trade

A Job Ad Works Better When It Talks the Wrong Applicants Out of Applying

An ad pulling sixty applications is not outperforming one that pulls eight. It has moved the sorting problem onto the person who has the least time for it.

Odalys Prieto4 min with a cup

A cork board on a workshop wall with a clipboard hanging from a nail and a pen dangling on a string beside it
A cork board on a workshop wall with a clipboard hanging from a nail and a pen dangling on a string beside it

Ask anyone who has hired for a small crew what went wrong the last time, and the story rarely involves a shortage of applicants. It involves sixty of them, most obviously unsuitable, arriving over a fortnight into an inbox belonging to someone who is also running jobs and answering the phone. The ad worked, in the sense that it produced volume. What it did not do was any sorting, and sorting is the expensive part. A hiring advertisement earns its keep by the applications it prevents, and almost every technique for writing a better one is a technique for being less appealing to the wrong person.

Put the Pay in It, and Put It Near the Top

An ad without a number is asking every reader to spend their time on a question the employer already knows the answer to, and the people most likely to walk away from that request are the ones with options. Leaving pay out does not widen the field so much as skew it. A stated range, even a wide one with the conditions attached, removes an entire category of wasted conversation, because the applicant who needs more than the top of the range never applies and the one who would have accepted less does not spend two interviews wondering.

Several states now require a range in the posting anyway, and the direction of travel is one way, so the practical question is no longer whether to publish a number but how to publish one that does not misrepresent the job. A range with a reason attached does that: what the bottom is for, what the top requires, and whether it moves after a review or after a certification. That framing is more useful than a single figure and considerably harder to argue about later, because the applicant has already been told what the movement depends on.

Describe the Actual Week, Including the Parts You Would Rather Not

Most job ads describe a role, which is an abstraction, when the applicant is trying to picture a week. The week is what should be on the page: the start time, whether it is the same start time every day, how much of the day is driving, whether the work is inside or outside in February, how often it runs past five, and what a Saturday looks like when one happens. Concrete detail costs nothing to write and does an enormous amount of filtering, because a person who reads it and quietly closes the tab has saved both parties a fortnight.

The parts that are genuinely unattractive belong in there too, stated plainly rather than dressed up. Work that involves crawlspaces should say crawlspaces. A route that covers three counties should say so with the mileage. This feels counterproductive to write and reliably produces better applicants, partly because it filters, and partly because an ad that admits something is harder than average reads as honest, which makes everything else on the page more believable. The alternative is discovering it in week two, when the hire quits and the vacancy reopens with the same ad.

Separate the Requirements From the Preferences and Mean It

A long list of requirements, none of them ranked, is the single most common defect in a small business hiring ad. It is usually written by combining everything the last good employee happened to have, and the result screens out capable people while doing nothing to screen out the unsuitable ones, who apply regardless. Requirements should be short and genuinely disqualifying: a license the work legally needs, a physical capability the job actually demands, availability that the schedule cannot flex around. If a candidate without it cannot be hired under any circumstances, it is a requirement.

Everything else is a preference and should be labeled as one, which changes who applies in a useful direction. There is a well documented tendency for strong candidates to disqualify themselves against a list they cannot fully meet, while weaker ones apply to everything, so an unranked list actively inverts the outcome an employer wants. Saying that experience with a particular system is preferred and will be trained if absent invites the applicant who is good and honest, and it costs nothing beyond a sentence of drafting.

Ask Two Questions Inside the Application Itself

Two short questions in the application form will do more filtering than any amount of wording in the ad, because they require effort at the moment effort is cheapest to demand. The questions should be specific to the work and answerable in a few sentences by anyone who has actually done it: what someone would check first in a described situation, or how they handled a particular kind of scheduling conflict. Answers that are obviously generic filter themselves. Answers that show the applicant read the ad are worth more than most resumes.

What the questions must avoid is anything about a condition rather than the work, which is where employers get themselves into difficulty without meaning to. A question about whether an applicant can perform the essential functions of the job, with or without a reasonable accommodation, is standard and answerable; a question about health, treatment, or history is not, and the standards under the Americans with Disabilities Act are the reason the phrasing matters as much as it does. Writing the essential functions into the ad first makes the question easy to word, because at that point it is simply asking about the list already printed above it.

Say What Happens Next, Then Actually Do It

The last paragraph of the ad should describe the process: how long until applicants hear anything, how many conversations there will be, whether there is a paid trial day, and when a decision gets made. This is the cheapest credibility available, since almost nobody does it and everyone who has applied for work recently has been left in silence by someone. It also disciplines the employer, because a published timeline is a commitment, and a hiring process that has been written down tends to actually happen rather than drifting for three weeks while the busy season runs. An ad that filters honestly and then behaves as promised will pull eight applications instead of sixty, and the person doing the hiring will read all eight.

  • Length1,047 words
  • Time over coffee4 minutes
  • Filed underBusiness & Trade

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